Xfinity support scam.

I am an Official Xfinity Employee. Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation. Was your question answered? Please, mark a reply as the Accepted Answer.Make sure you are signed in here in the Xfinity Forum. Click "Sign In" if necessary; Click the "Direct Message" icon (square chat icon in the upper right corner of …Sep 2, 2021 · Xfinity is a scam. Recently the promotional offer on my current plan expired. Xfinity said they could increase my internet speeds for the same price I was currently paying (which would have been cheaper than continuing with the same level of service I had). The old saying sounds to good to be true, it probably is rang true. Thank you for visiting our official Xfinity Community Forums support page. From time to time, we do perform outbound marketing and sales calls. If there is ever any questions, you can always hang up and call our main support line at 1-800-XFINITY. It is best to remain safe, so we do provide a variety of outlets to secure your information.

Nov 30, 2020 · Gold Problem Solver. •. 2.2K Messages. 3 years ago. @peasquare wrote: From You, I received what I believe is a scam Xfinity email saying that I am going to be charged $299 for an internet security plan, the email is from “billing helpdesk” and is signed “GeekS Tech Xfinity Inc”. Is this a scam? I know that the free Norton security ...

To turn off the Advanced Security feature in the Xfinity app: Go to the Security tab. Select Advanced Security. Select Turn Off under Advanced Security and follow the on-screen prompts. Notes: By disabling, you’ll lose 24/7 threat monitoring and real-time reporting on your home network.Dec 19, 2022 · The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there. - As you are typing a drop-down list appears. Select "Xfinity Support" from that list. - An "Xfinity Support" graphic replaces the "To:" line. Type your message in the text area near the bottom of the window. Press Enter to send it

I am now quite worried that somehow I may have been communicating with someone who did not represent Xfinity or was also phishing for my personal information. I have a transcript of the chat which I can provide upon request. Can an Xfinity representative confirm whether or not this was a legitimate request for information?ConsumerAffairs. Victims suspect the scammers have inside information about their accounts. Mark Huffman, Reporter. • Sep 21, 2023. The Xfinity scam, which we reported in April, shows no signs...17 Apr 2019 ... ... Comcast Xfinity Voice home phone service. ... Calls are analyzed as soon as they reach the T-Mobile network, and scam calls are then tagged 'Scam ...Being alert and aware of potential scams is always daunting, and we're here to help in any way we can. The number you were provided [ (855) 846 8376] is a legitimate Xfinity contact number and is for our Internet Essentials Team. This group of experts are the team that manages and handles ACP applications and eligibility and if there are any ...Here are the detailed steps to direct message us: • Click "Sign In" if necessary. • Click the "Peer to peer chat" icon (upper right corner of this page) • Click the "New message" (pencil and paper) icon. • Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list.

A call from 1- (855)-226-6408 came through my screening service, claiming to be "Xfinity Advanced Technical Support".

Learn how to report an issue, like refund and payment issues or safety concerns.

Mt Laurel Township, NJ 08054. 844-335-8719. A Comcast representative will contact you within 2 business days of our receipt of the requested documentation. While Comcast is investigating your claim, we will suspend our collection activity on the suspect account and request that any consumer credit bureau the suspect account has been reported to ...Your Xfinity payment is due by the date noted at the top of your bill. If you haven’t made a payment by this due date, we'll send you a late payment notification and you may also be charged a late fee on your next bill. Before you’re charged a fee, we’ll email you: After you’re charged a fee, we’ll also email you to let you know ...17 Apr 2019 ... ... Comcast Xfinity Voice home phone service. ... Calls are analyzed as soon as they reach the T-Mobile network, and scam calls are then tagged 'Scam ...Here are the detailed steps to direct message us: • Click "Sign In" if necessary. • Click the "Direct Message” icon (upper right corner of this page) • Click the "New message" (pencil and paper) icon. • Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list.- Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list ... Because it's a scam. Some higher up at Xfinity came up with the idea to offer "trade-in's" on Iphones for the Iphone 15, and then to not honor those trade-ins by using Assurant, a third party, to evaluate said trade-ins. Use Assurant to dishonor the ...The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there - As you are typing a drop-down list appears. Select "Xfinity Support" from that list - An "Xfinity Support" graphic replaces the "To:" line . Type your message in the text area near the bottom of the window . Press Enter to send itNote that anyone can insert an XFINITY Verified image in the body of an email, so it's important to note not only the presence of that image, but that it is in the correct locations: preceding the email subject line in the list of emails

Aug 11, 2017 · 60 Messages. Friday, August 11th, 2017 9:00 AM. Closed. ANSWERED: Comcast Email Phish or Legit? How to Tell (and rules for posting about your mail) ***Created by our Community Users*** . . If you receive mail that purports to be from Comcast telling you (the following are only a few of the things these emails will tell you) . . Refund Options. I received an email about an account refund through xfinityrefunds.com, and the only options for the refund are virtual card, physical card, or transfer to debit card. I'd like to just get my refund as a check or chargeback to my credit card. The fine print also said the options for the cards had fees associated and expiration ... Spam Blocker’s default settings will order calls in the following manner: High Spam Risk calls will be blocked. Blocked calls will not have the ability to leave a voicemail. Medium Spam Risk calls will be sent to voicemail. Calls sent to voicemail will not ring. Low Spam Risk calls will be allowed. Risk label will be displayed with incoming ... Assurant receives my phone, puts a chip in the corner of my phone, and they notify Xfinity Mobile that they just saved them from giving a Xfinity Customer a $600 credit, in my case $600 credit for 2 trades in phones for 2 new iPhone 14 Prop Max. Assurant must make some sort of commission for every phone they break and make ineligible for trade in.Text alerts are as easy to stop as they are to set up. To stop receiving text alerts, text STOP to 266278. If you ever want to restart text alerts, text START to 266278 from your mobile device. Please note that if you opt out of receiving text alerts, you may still receive text messages in direct response to questions or requests you initiate ...If you have additional questions, please contact IDX, Xfinity’s incident response provider managing customer notifications and call center support, at 888-799-2560 toll-free Monday through Friday from 9:00 AM to 9:00 PM EST, excluding federal holidays.Xfinity Assistant scam. This afternoon I received a text message from “Xfinity Assistant” stating the following: “Hi, it's Xfinity Assistant. You now have faster upload speeds, but it looks like a technician will need to make your home at (my address removed) compatible to receive them. Schedule a free appointment to unlock faster …

Jul 21, 2022 · This is indeed a legitimate text from Xfinity Assistant. When we have room on our technicians' schedule, it is common for us to proactively seek out accounts with signal and connection issues. If you have been experiencing problems with your in-home network, we encourage you to schedule the free appointment. If the appointment does not resolve ...

448 Messages. 3 months ago. @user_9b92dw Hello, I am happy to be of assistance. Can you please send us a DM. You can start by clicking the chat icon located in the top right corner of your forums' page when signed in. Once there, you can direct your messages to "Xfinity Support." Please add your full name and service address to help …• Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line ... Making us owe this amount on our Comcast account. This is a scam inside Comcast and Someone working for Comcast is involved. 2 years ago. 0. CCValerie +17 more.XFINITY SCAM. U. user_td6gm3. 1 Message. Saturday, December 16th, 2023 5:26 PM. XFINITY SCAM. ... Please click the "Direct Messaging" icon in the top right of the page next to the bell, and send your message to "Xfinity Support". Talk to you there! 0. 0. Cancel Post. New to the Community? Start Here.3. In the 'To' line, type "Xfinity Support" there. A drop-down list appears. Select "Xfinity Support" from that list (an "Xfinity Support" graphic replaces the "To:" line) 4. Type your message in the text area near the bottom of the window. 5. Press Enter to send it. An official employee, such as myself or whoever is first available, will respond.The internet is full of online scams and fraudulent websites. Fortunately, website scam checker software can be installed to detect scams, and there are ways you can recognize a sc...22 Feb 2019 ... Comcast Communications Director Andy Colley warns that scammers are posing as being from the Comcast Cable Protection Plan. “Comcast will never ...Block the numbers with tools built into your phone using instructions below. On iOS devices: Go to your Phone icon. If you've saved the number in your phone, go to the contact and scroll down to select Block this Caller. If the number is in your recent calls, select the blue i icon and scroll down to select Block this Caller.

13 Apr 2020 ... That message is simply referring to xfinity's online resources to check coverage and outages - e.g. https://www.xfinity.com/support/status With ...

Kira Krown. Consumer Education Specialist. October 19, 2022. Did Spectrum or another provider call with an offer to lower your monthly TV, cable, or internet bill in exchange for a pre-payment or fee? It wasn’t them. It was a scammer, and you’re not alone.

You can reach them through their website https://comca.st/3iaMEPo or contact them via phone. Business Hours: 6:00am - 2:00am EST, 7 days a week. Contact: 1-888-565-4329. Please let us know if you have any further questions or concerns. This comment was created from this reply.Comcast/Xfinity and similar B2C companies can and should take a greater role in preventing their loyal, paying customers from falling victim to scams that exploit their corporate names and brands. Companies like Comcast/Xfinity typically learn about such scams far earlier than news journalists do.Sep 2, 2021 · Xfinity is a scam. Recently the promotional offer on my current plan expired. Xfinity said they could increase my internet speeds for the same price I was currently paying (which would have been cheaper than continuing with the same level of service I had). The old saying sounds to good to be true, it probably is rang true. Learn how to clear the cache and delete cookies in the Microsoft Edge browser on Xfinity Internet.Xfinity is a scam. Recently the promotional offer on my current plan expired. Xfinity said they could increase my internet speeds for the same price I was currently paying (which would have been cheaper than continuing with the same level of service I had). The old saying sounds to good to be true, it probably is rang true.267-477-8869 number is a tech support scam call that claims computer issues need to be fixed, according to Comcast. 800-288-2020 number is also a tech support scam call that claims computer issues ...Aug 4, 2023 · At times, we do offer certain sweepstakes as part of our Xfinity Rewards program, however, to take advantage of these, you would have to enter first. If you have entered in and won a sweepstake through Xfinity Rewards, you will receive a congratulatory email. The email is to let you know you've won, but normally you will get a follow-up email ... This is indeed a legitimate text from Xfinity Assistant. When we have room on our technicians' schedule, it is common for us to proactively seek out accounts with signal and connection issues. If you have been experiencing problems with your in-home network, we encourage you to schedule the free appointment. If the appointment does not resolve ...Mobile homes can be an affordable and convenient option for those looking to rent a place to live. However, when renting from an owner, it’s important to be aware of potential scam...Hi @user_a84c61, any concerns regarding the security of our e-mail service can be addressed by our Customer Security Assurance team (CSA).All you would need to do is call 1-800-XFINITY and request to be transferred to our Customer Security Assurance team (CSA). They should be able to address any concerns you may have in regards to …

• Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list • Type your message in the text area near the bottom of the window • Press Enter to send your message Learn more about common scams and ways you can protect yourself here. View Comcast Security Alerts and the Top Phishing Scams here.Xfinity Scam? I received a text message from alleged Xfinity offering 50% reduction in services. I called and got the usual sounding xfinity music and then foreign voices. The car person took my name and last four digits of SS number. He then informed me I was eligible for the 50% discount including all taxes and fees.Comcast Customer Service is here to provide Help and Support for your Xfinity Internet, TV, Voice, Home and other services.Instagram:https://instagram. what happened to rick ness nose from gold rushangela simpson kidsnwtf gun of the year 20232010 ford e350 fuse box diagram In today’s digital age, scam numbers have become a prevalent issue that can jeopardize our personal information and financial security. Scammers are constantly finding new ways to ...Assurant receives my phone, puts a chip in the corner of my phone, and they notify Xfinity Mobile that they just saved them from giving a Xfinity Customer a $600 credit, in my case $600 credit for 2 trades in phones for 2 new iPhone 14 Prop Max. Assurant must make some sort of commission for every phone they break and make ineligible for trade in. rest area 75 north georgiaford axle identification Visitor. •. 3 Messages. 5 months ago. Just received a phone call from a scammer wanting information about my modem so they could send me a security update. Caller said without the update my model will stop working. I happened to be in the same room as the modem which was a little scary. Told the caller my modem is working just fine and hung up.Feb 19, 2019 · 267-477-8869 number is a tech support scam call that claims computer issues need to be fixed, according to Comcast. 800-288-2020 number is also a tech support scam call that claims computer issues ... local weather hillsboro They can get you set up with the phone right then, and get you a great deal. Otherwise, there's also the option of reaching out to our mobile team at any of the following methods: - SMS Text Message: 1 (888) 936-4968. - Phone: 1 (888) 936-4968. - Chat: https://comca.st/3xxHA0i.448 Messages. 3 months ago. @user_9b92dw Hello, I am happy to be of assistance. Can you please send us a DM. You can start by clicking the chat icon located in the top right corner of your forums' page when signed in. Once there, you can direct your messages to "Xfinity Support." Please add your full name and service address to help …